This article consists of detailed guides to turn off specific tracking setups. Currently, we provide instructions to turn off the following tracking methods on a per-destination basis:

Facebook / Meta

Turning off the Shopify Facebook Sales Channel data sharing

  1. Navigate to your Shopify Admin Dashboard
    .
  2. Click on
    Sales channels
    and choose Facebook & Instagram from the Installed sales channels menu.
  3. Click on Settings.
    settings-facebook
  4. Click on Change in the Share data submenu
    settings-facebook-1
  5. Turn the Share data switch off (it should be gray) and press Save.
    settings-facebook-2
  6. You are done.

GA4

Turning off the Shopify Google Sales Channel data sharing

  1. Navigate to your Shopify Admin Dashboard
    .
  2. Click on
    Sales channels
    and choose Google & YouTube from the Installed sales channels menu.
  3. Click on Settings.
    settings-google-0
  4. Click on Disconnect in the Your Google Analytics property submenu
    settings-google-1
  5. You are done.

TikTok

Turning off the Shopify TikTok Sales Channel data sharing

  1. Navigate to your Shopify Admin Dashboard
    .
  2. Click on
    Sales channels
    and choose TikTok from the Installed sales channels menu.
  3. Click on Settings, then Data sharing and finally click on Disconnect
    settings-tiktok-1
  4. After reading and confirming the impact of disconnecting the pixel, click on Disconnect.
    settings-google-2
    This will prevent you from creating TikTok campaigns from the Sales Channel, it will not impact any campaigns or ads in your TikTok Ads Manager. We strongly recommend running ads from the Ads Manager instead of the TikTok Sales Channel.
  5. You are done.

AWIN

Uninstalling the Shopify AWIN App

  1. Navigate to your Shopify Admin Dashboard
    .
  2. Click on
    Settings
    and choose Apps and sales channels from the menu.
  3. Click on
    next to Awin - Affiliate Marketing, and click on *Uninstall
    settings-awin
  4. You are done.

Snapchat Ads

Turning off the Shopify Snapchat Ads Sales Channel data sharing

  1. Navigate to your Shopify Admin Dashboard
    .
  2. Click on
    Sales channels
    and choose Snapchat Ads from the Installed sales channels menu.
  3. Click on Data Sharing and finally click on Disconnect
settings-snapchat-1
  1. You are done.