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Overview

Destination Type: and
  • Includes support for the

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Installation instructions

  1. Navigate to your TikTok Events Manager. If the direct link does not open your Events Manager, you can access it from the TikTok Ads Manager dashboard under Tools > Events.
  2. From your Events Manager, click on “Manage” under Web Events.
  3. Click on your pixel, you might have to go through 2FA.
  4. From the TikTok Pixel menu, copy your Pixel ID, you will need it later. The Pixel ID looks as follows: CJQBODJC77UB4MRTGFRF
  5. Navigate to the Settings subtab and scroll down until you find the Generate Access Token button. Click on it to generate your token and keep it around for the next steps.
  6. In the Converge sidebar, click on and then click Create new Destination.
  7. Select the TikTok destination and click Next.
  8. Give your destination a name (e.g. TikTok Destination) and click Next.
  9. Fill in the Pixel ID and Access Token you copied from TikTok and click Next.
  10. Fill in your homepage domain name in the Your Domain name field, including https://. Click Next.
  11. Select Use default mapping and click Next.
You can find the Default mapping for the TikTok destination here. For more information on setting up Custom mappings, look here.
  1. Select the sources you want to forward events from, then click Next.
  2. Review any issues and click Submit.
Set this destination to Deactivated while you remove your existing TikTok tracking setup. Running both in parallel leads to duplicate conversion data. Follow the Turn off your old TikTok tracking instructions below, then set the destination to Active when you’re ready.

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Turn off your old TikTok tracking

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Turning off the Shopify TikTok Sales Channel data sharing

  1. Navigate to your .
  2. Click on Sales channels and choose TikTok from the Installed sales channels menu.
  3. Click on Settings, then Data sharing, and finally click on Disconnect.
    settings-tiktok-1
  4. After reading and confirming the impact of disconnecting the pixel, click on Disconnect.
    settings-tiktok-2
    This will prevent you from creating TikTok campaigns from the Sales Channel, but it won’t impact any campaigns or ads in your TikTok Ads Manager. We strongly recommend running ads from the Ads Manager instead of the TikTok Sales Channel.

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Modify your Content ID

The Converge TikTok Destination will use the Default content mode to define the Content ID forwarded by default. However, you can configure the destination to use explicitly the Product ID, the Variant ID or SKU instead.
  1. Navigate to your TikTok Destination, click on Configuration.
  2. Click on the Configuration-subtab
  3. Open the Advanced configuration (optional) section
  4. Pick your desired Content ID, and click on Save
List of Content ID Modes

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Converge functionality

This integration supports the following Converge destination functionality.

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Event mapping

Converge automatically maps the following events from the Converge event spec to the TikTok Ads spec. This integration also auto-tracks some additional events that are not part of the TikTok Base Spec but are so heavily requested that we automatically forward them.