The Event Logs shows you a detailed view of each event that was tracked and possibly forwarded to any of your destinations. You can view historical data or watch a live feed of events coming in from your event sources.

The Event Logs only covers data from the past 3 months.

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Overview

In the Event Logs you will find the following sections:

  1. Date Picker: A date picker to select a date range in which you want to see your events.
  2. Filters: Filters you can use to view a specific subset of your events.
  3. Live polling: A button to start live polling new events directly when they come in.
  4. Events Overview: An overview of al the events matching your selected date range and filters.

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Log types

The Event Logs showcase different log types:

  • Tracked: the events which are tracked in Converge.
  • Browser Passthrough: Browser-side events that are only used for client-side forwarding and do not get tracked.
  • Destination: Forwarded events sent to your destinations based on Tracked and Browser Passthrough events.
  • Property Spec Warning: Events with warnings for one or more properties sent with the event.

By default, when accessing the Event Logs from the menu, the Tracked and Browser Passthrough logs are pre-filtered.

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Filters

Use filters to view a specific subset of events. Combine multiple filters to show only the events you need.
Click the Filters button to access the following options:

  • Log type: Filter by log types as described here.
  • Sales channel types: Filter by the sales channel of your events.
  • Event name: Filter by event names.
  • Property spec warnings: Filter by property warnings in your events.
  • Destinations: Filter by the destinations where an event was forwarded.
  • Datasources: Filter by server-side event sources.
  • Pixels: Filter by browser-side event sources.
  • Event ID: Filter by unique event IDs.

After selecting one or more filters, the active filters appear next to the Filters button.
Click a filter to change its values or remove it. To remove all filters, click Clear all filters.

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Event Log Lines

In the Event Logs, the log shows you different kinds of information based of the log type.

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Log Details

After clicking on a specific log entry, the log details are shown in the right pane of the Event Logs. For each log you’ll find the following:

  • Log type: The log type the event is from
  • Event name: The name of the event
  • Inserted At: The date and time the event was received by Converge.
  • Timestamp: The date and time the event was created according to its source.
  • Destination: The destination the event was forwarded to. (Destination log type only)
  • Event ID: The unique event of the ID.
  • Pixel: The browser-side event source of the event.
  • Datasource: The server-side event source of the event.
  • Property warnings: Warnings about issues with specific properties.
  • Properties: All the event properties after processed by Converge.

You can view all raw properties of the event or use the tabs to view specific sections like the aliases, profile_properties and event properties. You can expand the Properties section by clicking the icon on the right.