Connect your Firmhouse subscription events to Converge
Navigate to the Firmhouse Admin Dashboard
Create your API token
Create a new Server-side source in Converge
{Storename} Subscriptions
Connect and configure the Source
Started Subscription
event in Converge should be calculated. If you are unsure, ask your contact at Firmhouse for a recommendation.
Event Name | Event Description |
---|---|
Started Subscription | When a customer starts a subscription. |
Placed Order* | When a customer places and order. |
Firmhouse | Converge Mapping | Description |
---|---|---|
Started Subscription | web | New subscription triggered |
Placed Order | web or subscription_contract | Recurring placed order events are mapped to “subscription_contract” while first time and one time purchases are mapped to “web” |
Placed Shipment Order | offline | Placed shipment orders |