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Configure your costs in the Expenses module so Converge can calculate profitability metrics. Without cost data, Converge tracks revenue but can’t tell you how much is actually profit. Each tab covers a different cost type, and a final Fallback costs tab handles any gaps.
Converge currently supports cost of goods sold (COGS) and gross profitability metrics. Support for additional cost types (e.g. shipping, transaction fees) is coming soon.

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Product costs (COGS)

The Product costs tab shows every product variant (SKU) in your store, alongside its cost of goods sold (COGS) data. Use this tab to review synced unit costs (from your e-commerce platform), spot gaps, and set manual overrides.
Product costs
ColumnDescription
SKUThe product variant’s SKU identifier
OrdersThe number of orders that include this variant
ProductThe product name
VariantThe variant name
Unit PriceThe selling price of the variant
Unit COGSThe cost of goods sold synced from your e-commerce platform (in-platform cost, e.g. Shopify)
COGS OverrideA manual cost override you set in Converge. This takes priority over the in-platform cost
Each SKU shows a colored badge for its cost data status:
  • Green: COGS data is available for this variant (either an override, an in-platform cost, or both).
  • Amber: No COGS data exists for this variant. The COGS value will be estimated using the fallback gross margin.

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Product cost hierarchy

Converge determines the cost for each variant using a three-tier hierarchy. The first available value wins:
  1. Cost override (highest priority): If you’ve set a manual override in the COGS Override column, Converge uses that value.
  2. In-platform cost: If no override exists, Converge uses the cost price synced from your e-commerce platform (shown in the Unit COGS column).
  3. Fallback gross margin (lowest priority): If neither of the above is available, Converge estimates the cost using the gross margin percentage configured in the Fallback costs tab.

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Setting a manual override

  1. Find the product variant in the table (use the search bar to filter by SKU, product name, or variant name).
  2. Click Set cost… in the COGS Override column for that variant.
  3. Enter the cost value, click Save.
The override takes effect shortly after saving and applies to all future cost and profit calculations for that variant.

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Fallback product costs

In the Fallback costs tab, you can configure a default gross margin percentage. Converge uses this to estimate costs for any product variant without specific cost data. Gross margin is the percentage of a product’s selling price that’s profit after subtracting the cost of goods. For example, a product selling for $100 with a gross margin of 60% has:
  • $60 in gross profit
  • $40 in estimated cost (COGS)
The fallback gross margin is a useful starting point, but it applies the same margin to every product. For more accurate profitability data, set individual cost prices in the Product costs tab, especially for high-volume or high-value items.